Shipping Policy
National shipments in the Peninsula are FREE for orders OVER €80
Shipments are made through the CORREOS EXPRESS company
Delivery time of shipments national within the peninsula is:
Express : We prioritize the preparation of your order. It will arrive within 24-48 hours after placing the order (working days): Price €7.90. Not valid on personalized bags and handmade products (mineral collection).
Standard : Price €3.90. Shipping 3-5 days.
Delivery time of shipments national within the peninsula is:
Express : We prioritize the preparation of your order. It will arrive within 24-48 hours after placing the order (working days): Price €7.90. Not valid on personalized bags and handmade products (mineral collection).
Standard : Price €3.90. Shipping 3-5 days.
- Fast Shipping: €7.70 (24/48 working days)
- Standard Shipping: €3.90 (3-5 working days and free for orders >€80)
- Shipping to the Balearic Islands : €7 (3-5 working days and free for orders >€90)
- Shipping to the Canary Islands: €9 (5-10 working days) (Please provide ID in order notes)
Delivery time of shipments International is from:
Express/ fast shipping : They are more Internationally insured and shipped by UPS. Delivery time is 4 - 6 days. The price varies between €17 - €25 depending on the shipping area.
Standard in Europe : €9.90
Express/ fast shipping : They are more Internationally insured and shipped by UPS. Delivery time is 4 - 6 days. The price varies between €17 - €25 depending on the shipping area.
Standard in Europe : €9.90
Shipments are made through the companies MAERSK, DHL, ZELERIS
Shipments are made through the MAERSK company and the delivery time is 7-12 business days depending on the area to which it is sent.
Shipments are made through the MAERSK company and the delivery time is 7-12 business days depending on the area to which it is sent.
- Fast Shipping: €15 (2-4 working days)
- Standard Shipping: € 9.90 (5-7 business days)
- Free Shipping on purchases over €200
Portugal:
Shipments are made through the CTT EXPRESS company
- Fast Shipping: €7.90 (2-3 working days)
- Standard Shipping: €5.90 (5-7 working days)
United Kingdom (Provide ID in order notes):
Shipments are made through the UPS company.
Shipping may incur taxes specific to the country to which it is imported and customs charges. *keep reading below
- Express Shipping: 15,00 £ GBP (3-5 days)
- Standard Shipping: 9.90 £ GBP (7-9 days)
- UK FREE SHIPPING on orders over 120 £
International:
Shipments are made through UPS, ZELERIS, DHL
- Fast Shipping: Price from €29.90 (2-5 working days. Price may vary depending on area)
Delivery times may vary due to internal factors (workload) and other external factors. During sales or holiday periods (Christmas, Easter, long weekends or in August), delivery times may be longer than those established.
The money paid for products in the Special Prices section will not be refunded, as they are on sale and the money will be paid in the form of a voucher to spend in store with no expiration date.
It is essential to add the ID/PASSPORT in the " notes " option for orders destined for the Canary Islands, Ceuta, Melilla, Andorra and countries that do not belong to the free movement of goods area of the European Union (Shengen Area)
IMPORTANT : If the shipping address provided is incorrect, or if there is no one at home to receive the package and it is returned to the sender, shipping costs will not be refunded if a refund is requested. If the customer wishes the order to be sent again, he/she must assume the additional shipping costs.
CUSTOMS
There may be additional charges related to import customs for shipments to the following countries:
United Kingdom, Ireland, Albania, Armenia, Belarus, Bosnia and Herzegovina, Finland, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Isle of Bouvet, Isle of Man, Iceland, Åland Islands, Faroe Islands, Jersey, Kosovo, North Macedonia, Mayotte, Montenegro, Norway, Reunion, Serbia, Switzerland, Svalbard and Jan Mayen, Turkey, Ukraine + North America and South America.
UPS will notify the customer and it will be the customer's responsibility to pay these charges.
The recipient will bear the costs of customs clearance and payment of taxes due according to the customs regulations in force in the country of destination, and that is why the charges arising from the import are not the responsibility of Mind Traveler, but it is the customer who must pay the customs duties.
In case the customer refuses to pay such charges, the shipment will be considered as rejected by the customer and therefore will be returned to our warehouse, refunding the amount of the purchased garments minus the charges derived from the rejection of the goods.
There may be additional charges related to import customs for shipments to the following countries:
United Kingdom, Ireland, Albania, Armenia, Belarus, Bosnia and Herzegovina, Finland, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Isle of Bouvet, Isle of Man, Iceland, Åland Islands, Faroe Islands, Jersey, Kosovo, North Macedonia, Mayotte, Montenegro, Norway, Reunion, Serbia, Switzerland, Svalbard and Jan Mayen, Turkey, Ukraine + North America and South America.
UPS will notify the customer and it will be the customer's responsibility to pay these charges.
The recipient will bear the costs of customs clearance and payment of taxes due according to the customs regulations in force in the country of destination, and that is why the charges arising from the import are not the responsibility of Mind Traveler, but it is the customer who must pay the customs duties.
In case the customer refuses to pay such charges, the shipment will be considered as rejected by the customer and therefore will be returned to our warehouse, refunding the amount of the purchased garments minus the charges derived from the rejection of the goods.