Shipping policy

National shipping within the Iberian Peninsula is FREE on orders OVER €80

Shipments are made through the company CORREOS EXPRESS
The delivery time for shipments national within the peninsula it is:

Express : We prioritize the preparation of your order. It will arrive within 24-48 hours after placing the order (business days): Price €7.90. Not valid for personalized bags and handmade products (mineral collection).

Standard : Price €3.90. Delivery 3-5 days.

Fast Shipping: €7.70 (24/48 working days)
Standard Shipping: €3.90 (3-5 business days and free on orders >€80)
Shipping to the Balearic Islands : €7 (3-5 business days and free on orders over €90)
Shipping to the Canary Islands: €9 (5-10 business days) (Please provide your ID in the order notes)

The delivery time for shipments International It's from:

Express/ fast shipping : there are more International insurance is provided and shipments are handled by UPS. Delivery time is 4-6 days. The price varies between €17 and €25 depending on the shipping zone.

Standard in Europe : €9.90

Shipments are made through MAERSK, DHL, and ZELERIS.
Shipments are made through MAERSK and the delivery time is 7-12 working days depending on the area to which it is sent.

Fast Shipping: €15 (2-4 business days)
Standard Shipping: € 9.90 (5-7 business days)
Free shipping on orders over €200

Portugal:

Shipments are made through the company CTT EXPRESS

Fast Shipping: €7.90 (2-3 business days)
Standard Shipping: €5.90 (5-7 business days)

United Kingdom (Please provide your ID in the order notes):

Shipments are made through UPS.

Shipping may incur import taxes and customs fees specific to the destination country. * See below

Express Shipping: £15.00 GBP (3-5 days)
Standard Shipping: £9.90 GBP (7-9 days)
UK FREE SHIPPING on orders over 120 £ but if it exceeds 132 Once the package arrives in the UK, the customer will have to pay the corresponding duties.

USA : Starting in August 2025, the United States will impose a universal 10% tariff on most imports. It also eliminates the de minimis exemption for low-value shipments (under $800), requiring customs processing and payments on nearly all packages, according to UPS policies and this report . Tariffs may be higher depending on the country of origin and the goods.

International:

Shipments are made through UPS, ZELERIS, and DHL.

Fast Shipping: Price starting from €29.90 (2-5 business days. Price may vary depending on the area)

Delivery times may vary due to internal factors (workload) and other external factors. During sales periods or holidays (Christmas, Easter, long weekends, or August), delivery times may be longer than those stated.

Products in the Special Prices section will not be eligible for a refund, as they are part of a promotion and the money will be credited in the form of a voucher to spend in store with no expiration date.

It is essential to add the ID/PASSPORT in the " notes " option for orders destined for the Canary Islands, Ceuta, Melilla, Andorra and countries that do not belong to the free movement of goods area of the European Union (Schengen Area)

IMPORTANT : If the shipping address provided is incorrect, or if no one is home to receive the package and it is returned to the sender, shipping costs will not be refunded. If the customer wishes to have the order reshipped, they will be responsible for the additional shipping costs.

CUSTOMS

There may be additional import customs charges for shipments to the following countries:

United Kingdom, Ireland, Albania, Armenia, Belarus, Bosnia and Herzegovina, Finland, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Bouvet Island, Isle of Man, Iceland, Åland Islands, Faroe Islands, Jersey, Kosovo, North Macedonia, Mayotte, Montenegro, Norway, Reunion, Serbia, Switzerland, Svalbard and Jan Mayen, Turkey, Ukraine + North America and South America.

UPS will notify the customer, and it will be the customer's responsibility to pay these charges.

The recipient will bear the costs of customs clearance and the payment of taxes due in accordance with the customs regulations in force in the country of destination, and that is why the charges derived from the import are not the responsibility of Mind Traveler, but it is the customer who must pay the customs duties.

Shipping Policy